Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Encontre a loja ou quiosque GOL mais próximo de você.
Check out the answers to questions about purchase, baggage, boarding and more.
Carbon dioxide (CO2) is a pollutant gas released into the atmosphere from several ways. Along with other gases, it has a greenhouse effect and contributes to warming which, in turn, causes harmful effects on our environment, compromising human and animal life.
All of us, people and companies, have a “carbon footprint”* in the Planet and when we travel by plane, it’s not so different.
For some time, GOL invests on many initiatives to soften its impacts and, we are the first Airline from Latin America to stablish the commitment to have net-zero CO2 emission by 2050.
Now, we offer you an opportunity to compensate your emission in very simple way and soften your impacts on the environment.
Notice: *Carbon footprint or Carbon footprint is our environmental footprint in the world, in other words, the amount of carbon dioxide we produce.
As a way to guide GOL's management and the relationships of all its collaborators and partners, the Sustainability Policy was created to present the airline's commitments and operating principles with sustainable development.
Safety on the land and on air This is our value number one and must an indispensable premise for every decision.
Relationship with the customer We serve everyone with the GOL way of serving, being inclusive, accessible and bringing comfort and agility to give more life to your time.
Team of Eagles We have the best aviation team in Brazil, committed to diversity, evolution and professional development and with the health and safety of all collaborators.
Climate changes We reduce greenhouse gas emissions by increasing fuel efficiency, smart design network, technological advances, operational improvements and contribution to the alternative fuel chain.
Social Responsibility We contributed for positive and permanent changes through social investment, tickets donation, and cargo transports in education, sports, civility, accessibility and volunteering initiatives.
With this policy, we can guide the establishment of GOL's environmental management strategies and programs, in order to fly even higher and offer you the best without harming the planet.
Principles of GOL's Environmental Policy, to be adopted for all activities, products and services, at all levels of the organization, at Headquarters and at its National Bases:
The commitment to fulfil with all the legal requirements, as well as with other environmental obligations assumed by GOL.
Adopting practices of environmental management to prevent, control and minimize the adverse risks and impacts of its business to the environment, society and biodiversity.
Promote continuous improvement of environmental management with intelligent solutions, innovation and technologies that are technically and economically viable, reducing pollution and waste.
To improve continually the efficiency of its emissions of greenhouse gases, offering compensation solutions of emission and acting actively by fostering the development of low emission sustainable fuels.
Zero tolerance for wildlife trafficking and the transport of hunting trophies.
GOL is certified by IATA Environmental Assessment (IEnvA) Stage 1, verified by an external audit, ensuring that we have developed a clear and comprehensive environmental policy. We have well-established leadership and responsibilities and we address relevant environmental compliance issues and obligations. We are also committed to soon receive full IEnvA Stage 2 certification, equivalent to ISO 14000. Learn more.
GOL has been a member of the Brazilian GHG Protocol Program since 2010. Since 2011, it has been receiving the Gold rating, voluntarily presenting a complete inventory of greenhouse gas emissions in the Public Emissions Registry, verified by an accredited third party. Learn more about the Program. Learn more.
GOL is one of the companies selected to join the Carbon Efficient Index (ICO2) portfolio of B3 - Brasil, Bolsa, Balcão. Created in 2010, the Carbon Efficient Index aims to be an instrument to induce discussions on climate change in Brazil. GOL's membership demonstrates our commitment to the transparency of our greenhouse gas emissions and anticipates the vision of how we are preparing for a low-carbon economy. Learn more.
GOL is co-founder of the Zona da Mata’s Biokerosene and Renewables Platform in Minas Gerais, aiming at the environmental restoration of degraded areas of the Atlantic Forest with Macaúba, an oilseed native to Brazilian biodiversity, for carbon sequestration and production of biokerosene and renewables, promoting development sustainable regional, with the inclusion of family farming and agribusiness in the low carbon economy advocated by the Paris Agreement.
GOL is a member of the Brazilian Union of Biodiesel and Biokerosene (Ubrabio), a non-profit association that nationally represents the entire production chain of these biofuels. The entity leads the segment and acts as an interlocutor between society and government to mobilize and join efforts, resources and knowledge in the search for the development of the Biokerosene industry in Brazil. Learn more.
GOL is a member of the Roundtable on Sustainable Biomaterials (RSB), an independent, global multi-stakeholder organization that drives the development of a global circular and bio-based economy through sustainability solutions, certification and collaborative partnerships. RSB's tools and solutions help us reduce risk to our business and contribute to achieving the UN Sustainable Development Goals (SDGs). Learn more.
We fully report our greenhouse gas emissions in the CDP – Carbon Disclosure Project. Assuming that companies that measure their environmental risk are better able to manage it strategically and those that are transparent and disclose this information are providing decision makers with access to a critical source of global data, we will contribute evidence and insights necessary to lead to the construction of a truly sustainable economy. Learn more.
Do you have any question or suggestion? Speak to our GOL Environment team! Send an e-mail to meioambiente@voegol.com.br.
As a natural consequence of organizational maturity, we developed a Social Support Policy to make our relationship with people transparent and make our collaboration more effective in transforming society.
The policy is based on five pillars:
Fundamental and indispensable tool for making a deep and sustainable transformation on society.
Instrument to boost human and social development, while it is characterized as having an important educational role.
The patriotic sense expands and develops the family spirit, clarifies civic behavior and favors the common good, facilitates social interaction and the promotion of justice in the construction of a more egalitarian and ethical society.
It is important to acknowledge that accessibility and social inclusion are conditions necessary to the conquer of the freedom right.
The “Águias do Bem” program was created in 2006 and is a fundamental tool to encourage volunteering among employees, to form active citizens who develop volunteer activities and positively transform the environments in which they operate.
By making airline’s events, actions, campaigns, projects and volunteer activities, the initiative was one of the highlighted items in the evaluation carried out by the magazines "Você S/A" and FIA, which recognized GOL as one of the 150 best companies to work for.
Joining these five pillars, we have the GOL Institute, created in 2010 with the objective of investing in professional training for low-income young people to attract and qualify professionals in the commercial aviation sector.
The GOL Institute also has a Social Projects Evaluation Committee (Caps), which evaluates projects based on the company's Social Support Policy, as well as the “Águias do Bem” team, created to inspire real stories of social transformation.