Wait for your flight in an exclusive and comfortable space
Picture an environment created exclusively for you to comfortably wait for your flight. This is the Lounge GOL Smiles, a space with modern facilities and the necessary structure for you to enjoy all the comfort of flying GOL even before take-off.
Access to GOL Premium Lounges can be purchased through the Customer Service Center (0300 115 2121) or at the GOL service desk, and very soon we’ll have news for lounge access sales through the website.
Benefits
Learn about all the facilities of this exclusive space that only GOL can offer:
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Special buffet
Enjoy recipes created for every meal of the day, with vegetarian and vegan options.
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Beverage selection
We offer juices, soft drinks, as well as drinks prepared by bartenders.
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Bath rooms
Make sure you have more comfort on your trip with our packed environments, toiletry kit and cotton towel.
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Free wi-fi
Feel free to use your cell phone to browse and exchange texts, and it also has sockets for charging electronic devices.
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Exclusive business center
Extra practicality for those who need to work while waiting for boarding.
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Information and entertainment
Newspapers, magazines and cable TV are available.
| TYPE OF CUSTOMER | TYPE OF ACCESS |
|---|---|
| Customers with GOL Smiles Platinum or Infinite card |
Free access with the right of 1 companion (*on GOL or partner flights) to domestic and international lounges. (It is necessary to present the physical or virtual card to validate the access, as well as the valid boarding pass). |
| Smiles Diamond Customer | Free access with the right to 1 companion (*GOL flights or partner airlines) to domestic and international lounges. |
| Gold Smiles Customers | Free access with a 50% discount for a companion (*GOL or partner airlines) to domestic and international lounges. |
| Premium Economy Customers | Free access to international and domestic lounges (immediate connection on domestic segment). |
| Customers with Smiles Viagens Experiences | Get free access to the domestic and international lounges at São Paulo - Guarulhos (GRU) and RIOgaleão (GIG) airports for the duration of your trip when you purchase a Smiles Viagens Experiences package. All you need is your boarding pass. |
Access is permitted on GOL or partner airline flights in the above chart. Check out the partner airlines below:
For passengers boarding on GOL flights, the individual sale is available through our website or Customer Service (0300 115 2121). For other passengers, the individual sale is available at the lounge counter.
How to purchase
Our clients can purchase the access to GOL Premium Lounge at different times:
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GOL Customer Service Center
Simply request lounge access by calling.Brazil
0300 115 2121
Customer service in Portuguese: 24 horasAbroad
+55 11 3471 2973
Customer service in English and Spanish: Monday to Saturday from 08:00 AM to 10:00 PM (Brasilia time).*International call charges may apply.
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At the Lounge reception
You can also purchase access at the lounge reception. To do this, present your boarding pass and pay with your credit card.
Essential information
Here you can find out about important information and general conditions of use of the Lounge GOL Smiles:
Check the service rules
To have access to the Lounge GOL Smiles, you need to know the rules for using the service.
