GOL+ Conforto Seat | GOL Airlines

Making your trip even more comfortable

Some comforts make all the difference when it’s time to travel.
With GOL+ Conforto it’s like this! When purchasing our service, you fly with bigger spaced seats and also counts with other benefits that will surely transform your trip.

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Advantages

Discover all of the advantages of travelling with GOL+ Conforto:

More legroom and more recline to rest

You travel in a seat with 10cm more space between the seat and which reclines 50% more.
Check-in and boarding priority

You can have better use of your time when enjoying those conveniences during those steps of your trip.
Access to exclusive baggage compartment

Our service offers advantages even when keeping your belongings. It’s much more comfort to you.

GOL+ Conforto seats prices

Hiring more comfort and convenience it’s much cheaper than you think. The fare may vary according to the flight, check the value and the availability when choosing the seat.

Special prices and gratuity

Type of client or fare	Cost
Max fare	Free
Smile Diamond clients + companion in the same reservation	Free
Smile gold clients + companion in the same reservation	50% discount

With the Max fare, you can mark the GOL+ Conforto seat at any time. Smiles Clients must inform the program number and make the anticipated reservation. In all cases, the service is subject to availability.

Special prices and gratuity

Max fare

Free

Smile Diamond clients + companion in the same reservation

Free

Smile gold clients + companion in the same reservation

50% discount

How to purchase

You can purchase our services at different times:

When purchasing the ticket

You can click in the options identified as GOL+ Conforto when choosing your seat.

Purchase Ticket

Purchase Ticket
During check-in

If you already purchased your ticket, you can acquire this convenience when checking-in.

Check-in

Check-in
Ticket purchased and check-in made

Even if you already purchased your ticket and checked-in, you are still able to change to GOL+ Conforto.

Go to my reservations

Where GOL+ Conforto seats are located at our airplanes

All airplanes operated by GOL count with GOL+ Conforto seats. To purchase this service, you only need to check the availability when choosing you seat. Check their locations:

Boeing 737-700

: BOEING 737-700

GOL+ Conforto Seat

Lavatory**

*Row 7 has no windows.

**We have 4 Boeing 737-700s with 2 lavatories. All others have 3 lavatories.
: BOEING 737-700

Premium Economy

Blocked seats

GOL+ Conforto Seat

Lavatory**

*Row 7 has no windows.

**We have 4 Boeing 737-700s with 2 lavatories. All others have 3 lavatories.

Boeing 737-800

: BOEING 737-800

GOL+ Conforto Seat

Lavatory**

*Seats A, B and C in row 10 and all seats in row 11 have no windows.

**Seats in rows 15 and 33 do not recline.
: BOEING 737-800

Premium Economy

Blocked seats

GOL+ Conforto Seat

Lavatory**

*Seats A, B and C in row 10 and all seats in row 11 have no windows.

**Seats in rows 15 and 33 do not recline.

Boeing 737-MAX

: BOEING 737-8

GOL+ Conforto Seat

Lavatory**

*Seat A in rows 10 and 11 and seat F in row 11 have no windows.

**Seats in rows 14 and 15 do not recline.
: BOEING 737-MAX

Premium Economy

Blocked seats

GOL+ Conforto Seat

Lavatory**

*Seat A in rows 10 and 11 and seat F in row 11 have no windows.

**Seats in rows 14 and 15 do not recline.

Exception about seats reclination

GOL+ Conforto seats are available in all flights and count with 10cm more space between the seat and 50% more reclination.

The only exception occurs on the seats located on row 15 of the BOEING 737-800 and BOEING 737-800-8, because they do not recline.

Instructions and rules for emergency exits seats use

To ensure the safety criteria stablished by GOL, during the flight we are responsible to evaluate whether the passengers are able to operate the emergency exit. The passengers must also evaluate, before choosing their seats, their disposition and physical condition to fulfil the procedures.

It is worth knowing that in case the requirements cannot be fulfilled or the seat previously booked cannot be offered, the value paid for the reservation in the emergency exit will be fully refunded by GOL using the same paying method previously utilized by the customer.

Passengers that don’t have sufficient mobility, flexibility or dexterity in both arms and both legs to:
- Reach up or down for the mechanisms that operate the emergency exit or the evacuation slide.
- Grasp, push, pull, turn, or otherwise manipulate these mechanisms.
- Push, remove, pull, or otherwise open the emergency exit.
- Quickly access the emergency exit.
- Keep their balance while removing obstructions.
- Exit quickly
Individuals who are younger than 15 years of age or don’t have the ability to perform one or more of the functions described in these instructions.
Individuals over 60 years of age.
Individuals who are unable to read and understand the instructions regarding emergency evacuation procedures in printed or graphic form or who don’t have the ability to understand verbal commands given by a crewmember.
Individuals who are unable to see well enough to perform the functions described in these instructions without the use of glasses or contact lenses.
Individuals who are unable to hear well enough without the use hearing aids to listen to and understand instructions spoken by crewmembers.
Individuals who do not have the ability to adequately communicate information verbally to other passengers.
Individuals that:
- Have a condition or responsibilities, such as caring for a small child, that might prevent them from carrying out any of the functions describe in these instructions.
- Individuals who may injure themselves while performing one or more of the functions described in these instructions.
This and other information are contained in the safety information cards located in the emergency exit seats of our aircraft.

Do not meet the requirements listed in these instructions.
Are unable to determine whether they are able or unable to perform one or more of the functions listed in these instructions.
May suffer injury as a result of performing one or more of the functions listed in these instructions.
Are unwilling to perform any of these functions.

General Terms and Conditions

Check the service terms and conditions

To use the GOL+ Conforto seat, you need to know the rules for using the service.

GOL+ Conforto seats are located in the first rows of the aircraft or in an emergency exit row. The service is non-transferable, only available on flights operated by GOL and subject to seat availability.
Minors between the ages of 2 and 12 years old are not entitled to a discount.
Cancellations and no-shows are not subject to any fees.
Rescheduling is only subject to fare differences, if any.
Accommodation: GOL will do its best to accommodate the passenger in another GOL+ seat. Should a seat not be available, the amount paid for the seat will be refunded in full.
Smiles mileage accrual: none.
If you have purchased Gol+ Conforto but are not going to use it, you can request a refund or credit of the amount paid. The request for this refund must be made before boarding through My Reservations or the call center.
Special conditions: Smiles Diamond customers can select GOL+ Conforto seats free of charge; this benefit also extends to companions travelling under the same reservation. Smiles Gold customers are entitled to a 50% discount on GOL+ Conforto seats; this benefit also extends to companions travelling under the same reservation. This benefit is not available for group fares and charter flights. Limited to 9 passengers per flight. Subject to seat availability.