Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
People with visual impairment, low vision, color blindness and reduced mobility can access the website in an accessible way. Understand how it works!
GOL has changed its website in its continuous efforts to provide its services to a greater number of people. With its focus on the latest technological innovations and global trends, GOL is providing a website with accessibility resources in accordance with the recommendations of the WCAG (Web Content Accessibility Guidelines) and the W3C (World Wide Web Consortium), a leading organization for standardization of the World Wide Web, which develops technical specifications and market guidelines.
Therefore, people with visual impairment, reduced vision, color blindness and reduced mobility can navigate our website using the new features GOL has implemented to facilitate accessibility, such as high contrast, font size scaling, shortcut keys and keyboard navigation.
If needed, you can also use your browser’s native zoom feature. Hold Ctrl and press + to increase the zoom on the entire website and hold Ctrl and press - to decrease it. To return to the standard zoom, hold Ctrl and press the 0 key.
This site has better accessibility when accessed on the most up-to-date versions of your web browser. Always use the latest version of your software.
Shortcut keys by browsers
Internet Explorer and Google Chrome:
Firefox:
Opera:
Safari and OmniWeb:
Tab navigation
Use the Tab key to toggle through user interface elements, such as links, buttons, form fields, and other elements, in the order they appear on the page. Use Shift + Tab to toggle backwards. Use the arrow keys to scroll through text-based information.
Observação: Check your screen reader’s manual for the best way to navigate web pages.
GOL and Smiles Customer Service
Free call. 24-hour service.
0800 709 0466