Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
Awards
APEX Passenger Choice Awards®
2024 Best Wi-Fi in South America Best Inflight Service
2023 Best 4-Star Low-Cost Carrier Best Airline in South America
2022 Best Wi-Fi in South America Best 4-Star Low-Cost Carrier
Folha de São Paulo Top of Mind Award
2023 Tourism Category Vacation Category
2022 Tourism Category
2021 Tourism Category
2020 Tourism Category
2019 Tourism Category
2018 Tourism Category
2017 Tourism Category
Veja Rio Award
2023 Most loved company in Rio
2022 Most loved company in Rio
Jornal O Globo – The Cariocas’ Brand Award
2022 Category Airlines
2021 Category Airlines
2020 Category Airlines
2019 Category Airlines
Estadão - Top Brands
2021 Airline Category
2020 Airline Category
2019 Airline Category
Prêmio Época 360°
2023 Innovation Category
2022 People Category
LinkedIn Top Companies
2019 Top Companies - Where Brazilians would like to work
Época Negócios Reclame AQUI Award
2018 Airlines Category - Customer Service
Exame - Top Sector
2017 Best Rated Airline by Customers
Seals and Certifications
IEnvA Certification
2023 First company in Latin America to achieve Stage 2 of IEnvA (IATA Environmental Assessment)
Permanent Accessibility Commission – CPA (Municipal Secretary for People with Disabilities – SMPED)
2019 Architectural Accessibility Seal for the Access Ramp project, which allows customers to board and disembark remotely at Congonhas Airport in São Paulo.