Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
There is always a practical and easy way to check in with GOL. You can check in from wherever you are through our website or app or, if you prefer, use our self-service totems located at airports.
If you don't want to use the digital channels, you can also go to the service desk to check in with our Eagle Team, which is made up of GOL Employees always willing to help.
Please note: If you're booking with a partner, please visit the Partner Airlines page to find out how best to check-in: https://www.voegol.com.br/en/information/partner-airlines
CHECK IN THROUGH THE WEBSITE
New: It is now possible to check in babies under 2 years old through GOL digital channels. Children and teenagers can also have their check-in anticipated through the website or app.
It is very important to be aware of the period in which you can check in, as depending on the chosen channel there may be some variations:
Check-in at the service desk
Notice: click here to check the all the documents required for air travel.
Airport check in service is available between 3 hours and 1 hour before the flight. If you need to check baggage, we recommend early arrival to avoid queues and crowds.
Important: even if you need to check baggage, you can check in early to make your trip faster. Discover the GOL express baggage service.
There are some scenarios where check-in through GOL's digital channels is not allowed:
Now use the menu below to learn step by step of the different options we offer you:
Checking in on the our website is very easy. To begin, click on the “Check in” option.
Inform your locator, CPF, Smiles number or ticket number (e-ticket) and the origin of your flight.
Now, choose the flight you want to check in to.
Select the passenger and confirm the data.
Almost there: all you need to do is choose your seat.
Ready! Just print your boarding pass at home or on our self-service totem and enjoy your trip.
In addition to the selfie check in, our app also offers other possibilities for you to check in from wherever you are! But if you prefer, you can also use your smartphone to access our website or check in via GOL's Whatsapp. To start, click on the "Check in" option in the menu of the app or website.
You can enter your locator, Smiles number or ticket number (e-ticket). On the GOL website it is also possible to choose to inform your CPF. Also enter the origin of your flight.
Now, just choose the flight you want to check in to.
Ready! Now just present the boarding pass in your cellphone at the boarding gate and enjoy the trip.
Inform your locator, CPF, ticket number (e-ticket) or Smiles number. Then fill in the requested data for passenger identification.
Choose if you want to take more luggage. In this channel, you can buy the service with 50% discount!
To finish your check in, just choose the desired seat.
That’s it: now just print your boarding pass on the totem itself. Good trip!
If you don't want to check in on our digital channels, just go to a GOL counter at the airport.
Present your ID, driver's license, professional identity with photo or passport.
If you need to check in more luggage, you can also purchase it at the service desk.
Important: buying in advance on our digital channels, you get 50% discount on this service.
After delivering your bags, you will receive your boarding pass. Now just board your flight. Good trip!